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Data Center Customer Operation Engineer II

EquinixTokyo

About the role

Job Summary Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times Involved in escalating and expediting higher level orders, upon supervision Actively follows up on work orders in the queue to support the overall team Maintains notes and records of activity fulfillment in the ticketing system Installations Rack…

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