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Data Center Customer Operations III

EquinixSingapore

Role typeOperations
LevelSenior
TypeFull time
Posted5 days ago
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About the role

Job Summary Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work order requests in the queue and responds to semi-routine work orders by adhering to commitment times Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of nonstandard procedure escalation requests Ensures adherence to commit times within standard operating procedures Maintains…

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