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Data Centre Service Delivery Technician

Iron MountainESP | San Fernando de Henares | Calle del Mar Egeo, 4

Role typeConstruction & Commissioning
LevelMid level
TypeFull time
Posted1 month ago
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About the role

What You’ll Do (Responsibilities) In this role, you will: Provide smart-hands physical support: Execute server racking, network cabling, hardware installations, and on-site troubleshooting for customer requests. Manage daily operational ticket queues: Monitor, resolve, and route service tickets in ServiceNow while maintaining accurate inventory and tracking shipping and receiving tasks. Maintain facility environmental & power standards: Monitor critical power and cooling reports, validate operational readings for billing accuracy, and collaborate on incident response. Escort and support…

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