Datacenter Customer Operations Technician II - Fixed Term Contract
Role typeTechnician
LevelMid level
TypeFull time
PostedToday
About the role
Job Summary: Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team. Responsibilities Queue Management / Reporting · Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times. · Involved in escalating and expediating higher level orders, upon supervision. · Actively follows up on work orders in the queue to support the overall team. · Maintains notes and records of activity fulfillment in the ticketing system.…
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