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Senior Data Center Diagnostic & RMA Specialist
Role typeTechnician
LevelSenior
Posted8 months ago
About the role
The role We are seeking a Senior Data Center Diagnostic & RMA Specialist to own advanced hardware troubleshooting and RMA lifecycle management within our production data center environments. This role serves as the escalation point for complex server and firmware-related issues that impact system reliability and fleet availability. You will be responsible for deep diagnostics across enterprise server platforms, performing structured root cause analysis, validating failed components, and managing end-to-end warranty replacement processes with OEM vendors. This is a hands-on technical role with…
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