All jobs › Construction & Commissioning › Illinois

Service Delivery Technician II

CyrusOneAurora, IL

About the role

What You Will Do: Respond to and open tickets for all incoming calls, e-mail and alerts generated from monitoring platform Monitor e-mail queue and log all e-mails within the ticketing system Monitor ticket queue and follow-up on open tickets within designated time frame Maintain proper escalation procedures Evaluate Communicate Use independent thinking for resolution for level 1 alerts Escalate issues when appropriate Act as “Smart Hands and Feet” for client requests Perform Level 1 response on Windows servers for non-managed and managed clients Level 1 response consists of initial…

This is a summary. Read the full description and apply on the employer's careers page.

Similar jobs

• CR

  Senior Construction Project Specialist

  CrusoeSan Francisco, CA - US$130K–$160K

  Construction & Commissioning2 days ago
• CR

  Construction Manager - Spark

  CrusoeSan Francisco, CA - US$140K–$170K

  Construction & Commissioning2 days ago
• AN

  Data Center Facility Operations Lead - Commissioning & Delivery

  AnthropicRemote-Friendly, United States

  Construction & Commissioning2 days ago
• IR

  Data Center Design & Construction Project Manager (On-Site)

  Iron MountainESP | San Fernando de Henares | Calle del Mar Egeo, 4

  Construction & Commissioning3 days ago
• CO

  Assistant Superintendent

  Compu DynamicsDallas, TX

  Construction & Commissioning3 days ago
• EQ

  Senior Construction Project Manager (data centers)

  EquinixAT6 Atlanta +1

  Construction & Commissioning4 days ago