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Systems Engineer (1st Shift)

QTS Data CentersSuwanee, GA

About the role

RESPONSIBILITIES, other duties may be assigned. Be a part of a 24x7x365 Operations Service Center and be flexible in availability as needed Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s) Manage your assigned tickets to ensure SLA compliance and customer satisfaction Provide operational support in response to monitoring alerts and resolve incidents Respond quickly and effectively to production issues and tak e responsibility for s eeing those issues through resolution Triage and escalate tickets according to QTS policy Deliver customer -…

This is a summary. Read the full description and apply on the employer's careers page.

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