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Technical Customer Operations Manager

CyrusOneDallas, TX; Houston, TX; Austin, TX; Sterling, VA

About the role

Responsibilities: Customer Liaison: Act as the primary operational point of contact between internal teams and the customer’s operations teams, managing day-to-day technical inquiries and fostering strong customer relationships. Operational Alignment: Collaborate with internal operations teams to ensure that the customer’s operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules. Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with…

This is a summary. Read the full description and apply on the employer's careers page.

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